Our Pledge to 100% Quality​
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Welcome to the #ZeroDefects Club​
We approach quality with the utmost seriousness. Operating out of Singapore, a nation renowned for its rigorous regulatory standards, we understand the severe implications of quality lapses. The Singaporean market does not forgive quality errors easily, and neither do we.
Certified to Deliver Excellence
We are proud to be ISO9001:2015 certified, a globally recognized standard for quality management systems. This certification reflects our unwavering commitment to consistent processes, continual improvement, and customer satisfaction in every aspect of our business.​
Genuine Products Through Authorized Partnerships​
As an authorized distributor representing 140+ global franchise brands, we guarantee genuine components directly sourced from the manufacturers we represent. ​
This means:​
- No Grey Market Sourcing: All components come directly from our trusted franchise partners.​
- Guaranteed Traceability: Full visibility from the manufacturer to your production line.​
- Assurance of Authenticity: Authentic components, backed by manufacturer warranties.
What We Test Internally Before Shipment​
Every component undergoes a detailed inspection and conformance check to verify its quality and reliability. Our internal QC process includes the following checks along with a Certificate of Conformance (COC) document from us.
- Thorough Visual Inspection:
- Inspecting for physical damage, corrosion, and packaging integrity.
- Checking for proper manufacturer markings, labeling, and part identification.
- Date Code (D/C) Verification:
- Confirming manufacturing date codes for traceability and compliance with production requirements.
- RoHS Compliance Testing:
- Ensuring components meet Restriction of Hazardous Substances (RoHS) standards, verifying they are free from restricted materials like lead, mercury, and cadmium.
- Conformance to Manufacturer Specifications:
- Verifying lot traceability and datasheet specifications against the provided components.
Independent Testing for Critical Components
In rare situations requiring additional validation, we offer third-party testing for non-franchise purchases. Upon request, components are sent to Whitehorse Laboratories, a globally recognized leader in electronic component testing, for comprehensive verification. ​
This process ensures:​
- Unbiases external authenticity checks.​
- Detailed Electrical and Visual Inspections ​
- Testing for Counterfeit Components and Quality Compliance