Privacy Policy
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At Supreme Components International (SCI), we are dedicated to safeguarding your privacy and ensuring that your personal data is handled with the utmost care and transparency. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Singapore. It also provides clarity on how we plan to manage data in the context of our forthcoming e-commerce platform.
1. Scope of This Policy
This Privacy Policy applies to:
- The personal data we collect through our website and other communication channels.
- Our handling of personal data provided by customers, partners, and stakeholders.
- Future operations of our e-commerce platform will include data collected during online transactions and user interactions.
For related policies, please refer to:
2. Personal Data We Collect
We collect and process the following categories of personal data:
- Contact Information: Name, email address, phone number, job title, company name, and physical address.
- Account Information: Billing information, transaction details, and order history.
- Technical Information: IP addresses, browser type, device information, and website usage data collected through cookies and similar technologies.
- E-commerce Data (future): Purchase preferences, shopping cart contents, and payment information.
3. How We Use Personal Data
We process personal data for the following purposes:
- Service Provision: To process orders, manage transactions, and deliver products and services.
- Customer Support: To address inquiries, provide technical assistance, and resolve issues.
- Communication: To inform you about order updates, new products, and relevant industry insights.
- Marketing: To send newsletters, promotional offers, and personalized recommendations (with your consent).
- Website Optimization: To improve user experience through analytics and performance tracking.
- E-commerce Operations (future): To facilitate seamless online transactions and deliver tailored shopping experiences.
4. Sharing of Personal Data
We may share your personal data under the following circumstances:
- With Service Providers: Trusted third-party vendors assisting in logistics, IT, payment processing, and e-commerce functionalities.
- Legal Requirements: To comply with applicable laws, regulations, or legal processes.
- Business Transfers: During mergers, acquisitions, or sales, subject to confidentiality agreements.
- E-commerce Integrations (future): Payment gateways and analytics tools necessary for online transactions and performance tracking.
For details on how we handle cookies and tracking technologies, please refer to our Cookies Policy.
5. Data Protection Measures
SCI takes rigorous measures to ensure data security:
- Encryption: Personal data is encrypted during transmission and at rest.
- Access Control: Access to personal data is restricted to authorized personnel only.
- Regular Audits: Periodic evaluations to ensure the robustness of security measures.
For a comprehensive overview, please refer to our Information Security Policy.
6. Retention of Personal Data
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal and regulatory obligations.
- Resolve disputes or enforce agreements.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to inaccuracies in your data.
- Consent Withdrawal: Withdraw consent for data processing, subject to legal or contractual restrictions.
- Deletion: Request deletion of personal data no longer required for the purposes outlined in this policy.
8. Data Transfers for E-Commerce Operations
With the planned launch of our e-commerce platform, data may be transferred across borders to facilitate transactions, subject to applicable data protection laws. We ensure compliance with PDPA requirements and implement safeguards for international data transfers.
9. Changes to This Privacy Policy
This Privacy Policy is reviewed and updated periodically to reflect changes in our operations, legal requirements, or the launch of new services like our e-commerce platform. Updates will be posted on this page with a revision date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer at:
Email: tech@supremecomponents.com
Phone: +65-8692-0580
Your trust is paramount to us, and we are committed to addressing your concerns promptly and transparently.